In the fast-paced world of aviation, where passengers’ preferences and needs are diverse, and market conditions fluctuate constantly, the ability to tailor services and pricing to individual customers has become
Welcome to this month’s newsletter, we will delve into the exciting clash between two revolutionary concepts – the Order Management System and the Metaverse. In the ever-evolving world of airline
In last month’s newsletter, we discussed an open airline retailing standard. This time, we want to discuss the benefits of combining the traditional passenger services system (PSS) processes with new
For the first newsletter of 2023, we shoot two questions to our Managing Director, Roland Heller, related to Open Retailing, and NDC and OneOrder within the context of the airline
Does size matter? Is it only large airlines that can Retail? There is a debate in the industry with statements thrown about like “there are no systems for offer and
The future belongs to PSS Over the last couple of months, there were various discussions about PSS (passenger service system) and if they are a thing of the past. I
Full Airline Retailing In our March edition of our newsletter, we talked about NDC for merchandizing and our involvement in enhancing NDC into a full airline retailing standard. In the
In this issue of our bi-monthly newsletter we would like to share how airlines can apply NDC to enhance their direct channel retailing capabilities. NDC, or New Distribution Capability, was
Following my latest thoughts on NDC and OneOrder. I’m very supportive of IATA’s work to establish a standard. But I do have some reservations on how it is done and
