The Future Belongs to PSS Over the last couple of months, there were various discussions about PSS (passenger service system) and if they are a thing of the past. I know, I’m pretty late in joining the discussion, but let me give you my opinion. In order to do that, I will elaborate on what …
Full Airline Retailing In our March edition of our newsletter, we talked about NDC for merchandizing and our involvement in enhancing NDC into a full airline retailing standard. In the current airline retailing-world the primary focus is on flights and services related to flights. Anything is, more or less, not covered in the NDC standard. …
In this issue of our bi-monthly newsletter we would like to share how airlines can apply NDC to enhance their direct channel retailing capabilities. NDC, or New Distribution Capability, was launched by IATA in 2012 to improve how airline content is distributed, essentially providing travel agents access to a full breadth of an airline’s ancillaries …
Following my latest thoughts on NDC and OneOrder. I’m very supportive of IATA’s work to establish a standard. But I do have some reservations on how it is done and the impact of what the industry wants to achieve now and in the future. I’ve been following NDC and OneOrder for the last 4 years …
No, I am not a NDC expert and I am not a NDC consultant. But I have been following the evolvement of NDC over the last couple of months and spent hours reading documentation and news about NDC. In fact, anyone who is interested in NDC and wants to learn more about it will find …
Some of you have learned from my previous posts that I tend to be very direct and open and like to challenge the status quo. So here’s my next challenge to the readership: Amadeus made some headlines recently due to the acquisition of other players – most notably Navitaire. But what if Amadeus buys IATA? …
Yesterday it popped into my mind – out of a sudden – after mimicking George Clooney drinking a cup of Nespresso coffee. I’m going to build a new passenger services management system. First thing you noticed by now that my preferred drug is coffee and that I do not call the system a passenger reservation …
I don’t know how it is with you guys, but when my wife asks me to go shopping for her, I usually end up buying all sorts of things, but not what she actually asked for. Ok, sometimes I do get a list of everything I have to buy, but even then do I think …
Space, the final Frontier, we write the year 1988 as the by Captain William T. Riker commanded Federation Starship Titan …. Well, time is running. 27 years ago some of us got beamed up by Scotty to the new Fokker building in Amsterdam. We were on a secret mission called ‘Galileo’ and our assignment was to …
As an engineer I’m not used to write public posts often, but I thought I want to share my views with the readership this time. Anyhow, during the last two years I made approximate 100 flight bookings using one of the big passenger reservation systems. Whenever I made a booking the system stored my passenger …